To buy digital assets, you will need to add USD to your Trade Wallet. Here are some directions for completing this. There are a few steps required, and you need to complete a transfer from your external bank account's website to send funds to your Switch Trade Wallet. Accounts are limited to first-party transactions; the bank account must match the Switch account name.
For Deposits coming from outside the US:
Any payment sent from outside the US must include the USD account number in the payment reference field. This is also referred to as field 70. We recommend that you include the full reference code (e.g., REF12345), including the letters.
*Other forms of fiat will be converted to dUSD when funds are pushed to the Switch Trade Wallet.
For a quick video FAQ, click HERE!
- Log in to your account at Switch Reward Card
- Navigate to the "Trade Wallet" tab
- Next, to get the information needed to give your external bank account, click the dropdown next to the Digital US Dollar or USD.
- Click "Deposit".
- This is a new Trade Wallet account with unique account and routing numbers. This is not account information for any of your external banks.
- You can either select Wire Transfer or complete an ACH transfer from your bank; the fastest way to deposit funds is using a wire transfer.
- When you click "Wire," it will display the information you need to give your bank to complete the wire. Click the eye icon to show your account and routing numbers. The account holder details can be yours as long as you are located in the US. The full bank details are listed below.
- When you select "ACH Transfer," you will see the account and routing numbers your bank needs to send the transfer to your Trade Wallet. ACH transfers are subject to bank transaction fees and may take 3-5 business days to complete. Please use the external transfer feature on your bank's website to complete the transfer.
- Deposits will show in "Pending" until the funds clear into your Trade Wallet.
You may be required to verify some microdeposits in your account before you can complete a transfer from your bank. At this time, it does not appear in the transaction history. Please reach out to support, and we can help you get that information.
Wires Receiving Times Vary
- Domestic (From US to US): 2-5 Business Days
- International (Non-US to US): 5-7 Business Days
Please reach out to Support with any questions or concerns.